What is billing?

The StripChat system offers both free and paid services, for which the user can afford more while interacting with the models. It will be allowed to ask some additional requests from the catalog or in a message, chat privately with the favorite, unlock higher video resolution, access limited channels or even attract the attention of the model by becoming the moderator on the broadcasts’ chats.

There are two main types of transactions which the person can allow to purchase. The first variation is the regular token replenishment that are mainly used for tipping or requesting. The second type relates to the annual subscription that unlocks additional services that ensure the user’s comfort. Both options for purchase are accessed via the account menu.

To complete the transaction successfully, the StripChat system supports several billing systems which help the funds to be accounted safely in the shortest time possible. To learn more about them, it is enough to scroll a bit, where the person can find additional information.

How to cancel transaction?

Sometimes, there can be situations when the completed transaction has to be cancelled shortly for some reason. In such cases, the user of StripChat has nothing to worry about – the latest purchases can be returned with the full refund. As long as the certain conditions are fulfilled, there should be no problem with getting the transaction reversed.

Overall, the rules of refunding tell that the payment can be returned within the 48 hours after completing the transaction discussed. The person gets back the full amount paid without any adjustments, only for the products purchased on StripChat website. Before submitting the request, the user has to make sure there are the attachments of corresponding receipts to prove the fact of completed transactions.

As for the purchases which directly involved with the models, the administration pays thorough attention on the applicant’s actions and is always ready to protect the models’ rights. For example, the tips or refunding of private shows can be provided only after discussing the matter with the model, and, if the person is not satisfied with the show, then it is essential to leave as soon as possible. The full refund for the exclusive performance is not available after viewing more than five minutes and adequate reasoning in the comments. If the object of refunding is static content, like videos or photos, then the refund is usually declined due to inability of monitoring the full activity or proofs that the problem is on the platform’s end.

How to contact to Paymentico?

Once the user encounters any issues with payment processing, it is especially important to recall the actual billing service involved. For the majority of cases, the transactions are processed via Paymentico service. It is possible to contact them via the following ways:

The most popular ways of addressing the issue are the e-mail address or in-site support team which operatively react to any request. For the USA and Canada regions, it is also convenient to call the listed phone number. In case of international calls, the person should be aware of possible additional charges.

How to contact to Epoch?

Another popular billing service on the list is Epoch due to its versatility and additional services for finding payments or detecting fraudulence. If the issue happened while using it, the person can use this contact information:

In most cases, it is enough to use the website service for discovering the issue just by typing in the payment assigned number. Otherwise, for the user’s service there are available e-mail, phone numbers for Toll Free and international use. The person should be aware of possible charges after calling the phone, or switch to contacting via letter only.

How to contact to SegPay?

For the global activity, one of the popular billing services is SegPay which is helpful for running direct transactions while having it as intermediary. It also has the feature of searching for the payment on the site, but afterwards it offers to find out the details or solve the issue via:

The phone numbers are mostly prepared for the customers from USA region, so international users are recommended to create the e-mail letter instead. Inside, the user has to present the issue as clearly as possible, attaching receipts, transaction numbers, other details briefly and clearly for fast response.

How to contact to CentroBill?

The Centrobill service is generally recommended during completion of annual subscriptions, like Premium plans available on StripChat. It is quick to react on the issues with funds processing, so the user should not wait for long while sending a request to:

The website form is the most comfortable option for people, allowing to briefly and accurately answer the most essential questions. For those who are uncomfortable with filling in the forms or do not have time for it, the service offers a hotline number which, however, may charge additional funds.

How to contact to Webbilling?

For the European region, there is a separate native option with Webbilling services. It is easy to connect and reach out, so there is usually no need to contact it with the payment status issues.

However, when the problem does arise, there is an active e-mail address that is used for direct contacting. No alternative ways of communication are supported, allowing instead to concentrate fully on one channel for contacting.

How to contact to Wtseticket?

The last option on the billing service list is Wtseticket, which serves as an alternative for transaction providing in European region. It has a multiple ways for people to reach out, such as:

The best way to file the form and get a quick, reasonable answer is the webpage for inner customer support. It also accepts the communication via e-mail address mentioned and phone number for international calls, which, however, may apply additional charges.